Privacy Policy
Last updated:
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice assistant services, visit our website, or interact with our platform.
2. Information We Collect
2.1 Personal Information. We may collect personal information including your name, contact details, email address, phone number, business information, login credentials, payment information, and communication preferences.
2.2 Voice Data. When using our voice assistant services, we collect:
- Voice recordings from interactions with our AI assistants
- Transcripts of conversations
2.3 Technical Data. We collect technical information including IP addresses, location data, browser type, device information, operating system, usage patterns, and error logs.
3. How We Use Your Information
3.1 Service Provision. We use your information to deliver and maintain our AI voice assistant services and to train and improve our AI models.
3.2 Communication and Support. We use your information to respond to inquiries, send service updates, and provide marketing communications with your consent.
3.3 Business Operations. We use your information for payment processing, fraud prevention, legal compliance, and business analysis.
4. Data Sharing and Disclosure
We may share your information with:
- Service providers
- AI technology partners
- Legal authorities when required
- Business partners with your explicit consent
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Opt out of marketing communications
- Export your data
7. Data Retention
Voice recordings and transcripts are retained for a period of 30 days unless otherwise specified by contract or legal requirements.
8. International Data Transfers
Your information may be transferred internationally with appropriate safeguards in place.
9. Changes to This Policy
We may update this policy from time to time and will notify you of material changes.
10. Contact Us
If you have questions about this Privacy Policy, contact us at support@fromfuture.io — Miami, FL, USA.